You may also like
My French terry arrived with a brown stain that is 17" from the side of the full five yards. I don't recall it being labeled as "seconds".
Dear Stephanie,
Thank you for bringing this issue to our attention, and we sincerely apologize for the inconvenience you experienced with your order of French terry fabric. We understand your disappointment, especially since the fabric arrived with a stain, and we’re sorry for any frustration this caused.
Although we have provided a full refund, we recognize that this does not entirely make up for the inconvenience of receiving a product that did not meet your expectations. Please rest assured, we take your feedback seriously and are looking into how this happened to prevent similar issues in the future.
We deeply value your business and would like to make things right. If there's anything more we can do to assist you or if you would be willing to give us a chance to earn back your trust with a future order, please reach out to us directly at info@fabricla.com
Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.
Warm regards,
FabricLA Customer Support
Perfect!