Refund policy

Returns
You can request a return within 30 days of receiving your order. This includes fabric cut by the yard. Items must be unused and unwashed, in the same condition you received them.

To start a return, use our Return Portal or email info@fabricla.com with your order number. Please don't send items back before your return is approved.

Items we cannot accept back
- Custom orders: printed, dyed, washed, or custom-cut fabric, including Print on Fabric and custom cutting orders
- Mystery Fabric Box orders
- Clearance and sale items
- Gift cards

Re:do Free Returns + Package Protection
At checkout you can add Re:do for $3.98. With Re:do:
- Return shipping is free.
- There is no restocking fee.
- Your package is protected if it is lost or damaged in shipping.
- The $3.98 fee is not refundable after your order is placed.

Re:do does not make final-sale items returnable. Custom orders, Mystery Fabric Box orders, and clearance and sale items stay final sale, with or without Re:do.

Without Re:do
- You pay return shipping.
- A 20% restocking fee is taken from the refund.
- Original shipping charges are not refunded.

Damaged, defective, or wrong items
Please check your order when it arrives. If something is damaged, defective, or wrong, email us at info@fabricla.com within 7 days with your order number and a photo. We pay return shipping and send a replacement or a full refund, with or without Re:do.

Refunds
After we receive and inspect your return, we will email you to say whether it is approved. Approved refunds go back to your original payment method within 10 business days. Your bank may take a few extra days to post it.

Exchanges
Return the item for a refund, then place a new order for the item you want.

Return address
FabricLA LLC
1850 E 15th Street, Unit A
Los Angeles, CA 90021

Questions?
Call (323) 313-0661 or email info@fabricla.com.
Mon–Fri 9am–4:30pm PT, Sat 9am–3pm PT.